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Personalized care for Medi-Cal members

Enhanced Care Management

Enhanced Care Management (ECM) is a free Medi-Cal benefit that helps people with complex health and social needs get the care they deserve. Through ECM, you can get support with medical care, mental health, housing, and other services, all coordinated by a team that works with you.

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Connecting you to care, resources, and support

The goal of ECM is to bring together all the services you need to improve your health and reduce gaps in care. We focus on:

  • Coordinating your care across providers
  • Connecting you to community resources
  • Addressing challenges like housing, food, or transportation
  • Supporting better health outcomes
  • Reducing unnecessary ER visits and hospital stays

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What can ECM do for me?

If you qualify for ECM, you will have your own care team, including a lead care manager. This person will coordinate with your health care providers, pharmacists, schools, social service providers, and other support staff, to ensure everyone is working together to meet your needs.

ECM services include:

  • Finding appropriate doctors and scheduling appointments
  • Seamless coordination of care among providers
  • Coordinating medications to ensure access
  • Facilitating smooth transitions to prevent unnecessary hospital visits
  • Providing access to essential services like transportation, food, housing, mental health, substance use support, and regional center services
  • Advocating for access to educational resources such as tutoring, daycare, and after-school programs

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Enhanced Care Management - Birth Equity Program

The Enhanced Care Management (ECM) — Birth Equity Program is a Medi-Cal benefit that targets racial and ethnic health disparities and ensures pregnant and postpartum individuals get the care they need for a healthy pregnancy and beyond. We provide personalized support to improve access to high-quality care and create a better birthing experience.

Each eligible member is matched with a dedicated care team, including a Lead Care Manager (LCM), who works closely with you, your healthcare providers, and community partners.

We help you:

  • Create a personalized care plan based on your health, pregnancy, and everyday needs
  • Coordinate your care across medical, mental health, and maternal health services
  • Connect with trusted providers like doulas, lactation consultants, and maternal health specialists
  • Get to your appointments with transportation support
  • Manage your medications safely
  • Access community resources for housing, food, and baby essentials
  • Make healthy lifestyle choices with one-on-one coaching and support
  • Keep your family and caregivers involved so everyone stays informed and supported

Getting started is easy. You can:

  • Self-refer by completing the form below.
  • Call us directly at (310) 895-2310 to speak with a care team member who can walk you through the next steps

We’re here to make sure your pregnancy journey is supported every step of the way—with care that centers you, your family, and your community.

More Resources

ECM can also help with:

  • Finding the right doctor for your needs and setting up appointments
  • Help coordinating medication access
  • Assist with linkage to transportation, food, housing, mental health, substance use, and social services
  • Follow-up after you’ve been in the hospital

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Do I qualify?

If you're enrolled in a Medi-Cal managed care plan, you may qualify for Enhanced Care Management. We support both adults and children who need extra help getting connected to care and services.

Populations we support include:

  • People experiencing homelessness
  • People who frequently use the ER or hospital
  • People living with serious mental illness or substance use challenges
  • People at risk of needing long-term care
  • People transitioning out of a nursing facility
  • Children and youth involved in the child welfare system
  • Pregnant and postpartum individuals at risk for health complications

Didi Hirsch is a contracted ECM provider for the following managed care plans: LA Care, Molina, and Healthnet.

Enhanced Care Management referral form

If you or someone you know could benefit from Enhanced Care Management services, please complete the referral form below. A member of our care team will review the information and follow up to see how we can help. We welcome referrals from individuals, family members, providers, and community organizations.

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Connect with us

Whether you’re looking for help, interested in joining our mission, or want to learn more, reach out to Didi Hirsch today.

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If you or someone you know is in crisis, call or text:

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