Newsletter
A Safe Space Where Teens Support Teens
Teen Line is a safe, confidential, and judgment-free space where teens can turn to other teens for support. Through our hotline, texts, and emails, youth connect with trained teen volunteers who truly understand what it’s like to navigate the ups and downs of adolescence. Every interaction is supervised by adult mental health professionals to ensure safety and support. In addition to our peer support services, we offer outreach programs that educate and empower schools and youth organizations across the country.
Teen Line provides support, resources, and hope to young people through a peer-based crisis line operated by trained teen counselors. We work to de-stigmatize mental health and promote open conversations through education and outreach.
We envision a world where no teen feels alone. A world where every young person has access to the support and resources they need to feel heard, seen, and safe.
Our teen volunteers—called “Listeners”—are high school students from Los Angeles who volunteer their time to support peers around the globe. Before taking a single call or message, each Listener completes over 100 hours of professional training. This includes instruction in active listening, crisis de-escalation, and mental health topics, plus practice in real-world scenarios.
Teen Line Listeners are supported by licensed clinicians and trained staff every step of the way.
Most teens who reach out to Teen Line are between 14–19 years old
Over 25% are 13 or younger
While we’re based in Los Angeles, 99% of messages come from across the U.S., with 70% from outside California
Teens reach out about:

Project Manager | Pronouns: she/her
[email protected]

Senior Director | Pronouns: she/her
[email protected]
| LinkedIn

Training & Outreach Coordinator II | Pronouns: she/her
[email protected]

Assistant Program Director | Pronouns: she/her
[email protected]
Every conversation matters—and our teen Listeners are making a difference every single day. Interested in becoming a Teen Line volunteer? Click the button below to learn more.
Stories that moves us
Interested in our mission and want to get involved? Reach our to our Teen Line team today!
We ONLY answer texts received between 6 PM-9 PM CA time so if you need help during other hours, please text or call 988.
For Android users click here to text.
For IOS users: