Enhanced Care Management

Welcome to Enhanced Care Management

Enhanced Care Management (ECM) is a statewide free-of-charge Medi-Cal benefit available to members beginning January 1, 2022. ECM aims to provide a whole-person care approach that addresses the complex health and social needs of members enrolled in a Medi-Cal managed health care plan.

The goal of ECM services are to provide comprehensive care and achieve better health outcomes for Medi-Cal beneficiaries by:

• Improving care coordination
• Integrating services
• Facilitating community resources
• Addressing social determinants of health
• Improving health outcomes
• Decreasing inappropriate utilization and duplication of services

What Can ECM Do For Me?

If you qualify for ECM, you will have your own care team, including a Lead Care Manager. This person will talk with you and your doctors, specialists, pharmacists, case managers, social services providers and others to make sure everyone is working together to get you the care you need. Your Lead Care Manager can also help you find and access additional services in your community.