How does 988 work?
Los Angeles Times / September 24, 2022
Help for a mental health crisis is now just three digits away: 9-8-8.
Didi Hirsch Mental Health Services, which leads the crisis call response for most of Southern California, said its call volume doubled the day 988 went live.
The number has fallen off since, but the West Los Angeles agency said that, as of Sept. 12, its overall volume since the July launch has increased by 27%. Texts shot up 176%, and chats decreased by 20%. Calls have increased 27%.
“This is a good thing. This means people are calling. They are understanding that 988 is there to help,” Didi Hirsch Chief Executive Lyn Morris said.
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