• Client Info
  • Donate
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    • Suicide & Crisis Lifeline

      If you or someone you know is in crisis, call or text:

      9-8-8
      (24/7, free & confidential)

      Or chat with a crisis counselor:
      Chat Now

      Peer-to-peer support for teens
      (Teen Line)
      800-852-8336
      6pm-10pm PST

    • Get Services

      For mental health or substance use services, call intake:

      LA County:
      888-807-7250

      Mon-Fri 8:30am-5:00pm

    • Crisis Counseling

      If you or someone you know has experienced thoughts of suicide, made a suicide attempt, or lost someone to suicide, we provide healing during and through your crisis.

      Get Help Today

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Search
Close this search box.
  • Client Info
  • Donate
  • Get Help Now
    • Suicide & Crisis Lifeline

      If you or someone you know is in crisis, call or text:

      9-8-8
      (24/7, free & confidential)

      Or chat with a crisis counselor:
      Chat Now

      Peer-to-peer support for teens
      (Teen Line)
      800-852-8336
      6pm-10pm PST

    • Get Services

      For mental health or substance use services, call intake:

      LA County:
      888-807-7250

      Mon-Fri 8:30am-5:00pm

    • Crisis Counseling

      If you or someone you know has experienced thoughts of suicide, made a suicide attempt, or lost someone to suicide, we provide healing during and through your crisis.

      Get Help Today

Enhanced Care Management

Welcome to Enhanced Care Management

Enhanced Care Management (ECM) is a statewide free-of-charge Medi-Cal benefit available to members beginning January 1, 2022. ECM aims to provide a whole-person care approach that addresses the complex health and social needs of members enrolled in a Medi-Cal managed health care plan.

The goal of ECM services are to provide comprehensive care and achieve better health outcomes for Medi-Cal beneficiaries by:

  • Improving care coordination
  • Integrating services
  • Facilitating community resources
  • Addressing social determinants of health
  • Improving health outcomes
  • Decreasing inappropriate utilization and duplication of services

What Can ECM Do For Me?

If you qualify for ECM, you will have your own care team, including a Lead Care Manager. This person will talk with you and your doctors, specialists, pharmacists, case managers, social services providers and others to make sure everyone is working together to get you the care you need. Your Lead Care Manager can also help you find and access additional services in your community.

ECM Services Includes:

  • Outreach and engagement
  • Comprehensive assessment
  • Case management
  • Enhanced coordination of care
  • Health promotion and coaching
  • Comprehensive transitional care
  • Member and family support
  • Coordination and referral to community and social supports

ECM can also help with:

  • Finding the right doctor for your needs and setting up appointments
  • Help coordinating medication access
  • Assist with linkage to transportation, food, housing, mental health, substance use and social services
  • Follow-up after you’ve been in the hospital

Do I qualify?

Enhanced Care Management (ECM) is a statewide free-of-charge Medi-Cal benefit available to adults and children enrolled with a Manage Care Provider.


Populations (of focus) served by Didi Hirsch ECM teams:

  • Individuals experiencing homelessness
  • Individuals who are high utilizers of emergency room
  • Case management
  • Individuals with Serious Mental Illness or Substance Use d/o
  • Individual at Risk for LTC
  • Individual transitioning out of Nursing Facility
  • Children/Youth involved in Child Welfare
  • Individuals Pregnant & Postpartum at Risk for Adverse Perinatal Outcome (beginning Jan 2024)

Get started today!

Contact one of our Lead Care Managers today by

Phone: 310-895-2310
Fax: 310-388-0397
Email: ecm@didihirsch.org
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