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      (24/7, free & confidential)

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      Peer-to-peer support for teens
      (Teen Line)
      800-852-8336
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      888-807-7250

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      If you or someone you know has experienced thoughts of suicide, made a suicide attempt, or lost someone to suicide, we provide healing during and through your crisis.

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  • Client Info
  • Donate
  • Get Help Now
    • Suicide & Crisis Lifeline

      If you or someone you know is in crisis, call or text:

      9-8-8
      (24/7, free & confidential)

      Or chat with a crisis counselor:
      Chat Now

      Peer-to-peer support for teens
      (Teen Line)
      800-852-8336
      6pm-10pm PST

    • Get Services

      For mental health or substance use services, call intake:

      LA County:
      888-807-7250

      Mon-Fri 8:30am-5:00pm

    • Crisis Counseling

      If you or someone you know has experienced thoughts of suicide, made a suicide attempt, or lost someone to suicide, we provide healing during and through your crisis.

      Get Help Today

Answering the Call: Meet Teen Line Listener, Remi

Remi Cannon is a Senior in high school who has been working as a volunteer with Teen Line since the Fall of 2021. From a very early age, Remi knew she wanted to help others who may be struggling to navigate tough situations or felt like they were in crisis. Having developed mental health concerns of her own and as an aspiring cognitive behavioral therapist, Remi knew from first-hand experience how transformative receiving support can be.

Teen Line is a hotline where teens can access personal peer-to-peer support from highly trained youth under the supervision of adult mental health professionals. Remi first learned about the organization while at a school fair – she connected with a volunteer who encouraged her to reach out to the organization when she needed it most.

For many teens, like Remi, Teen Line provides safe, anonymous assistance from peers in their age group, allowing them to receive help in an easily accessible way. Teens can call, text or email the hotline. Volunteers, known as Teen Listeners, go through an intensive 65-hour training program where they learn strategies to help those who reach out to the hotline with guidance from adult mental health professionals.

“I believe that every teen deserves access to counseling services because adolescence is the most developmental and challenging stage of a person’s life,” said Remi. “I hope to make counseling services more accessible to teens through my volunteer work and my future career as a therapist.”

For Remi, the most rewarding parts of working with Teen Line are the little moments of connection that are made on calls. She goes out of her way to establish a personal rapport with callers by asking who their favorite artist is, for example, making them feel more at ease and understood.

“I want to make sure that each teen feels I am genuinely invested in their interests and passions, not just their issues,” Remi shared. “It means so much to me when I can hear a difference in the caller’s tone after we share those little moments.”

As for teens who are struggling with their mental health, Remi wants them to know that Teen Line and the Teen Listeners are here to help them – no matter how big or small the issues may be. “It is helpful to know that while calls are anonymous, Teen Line Listeners ask a series of questions about demographics before the call begins,” she noted. This should not discourage teens from seeking help – the data is used to better serve teens and questions can always be declined if a teen would prefer not to share. Everyone deserves access to the resources they need to get through their difficult time.

“No matter how insignificant you think your issue is, you deserve to receive support,” said Remi.

For more information on Teen Line, visit their website at teenline.org. Need help? Teens can call 1 (800) 852-9336 (6-10 PM PST) or text TEEN to 839863 (6-9 PM PST) to talk to a trained teen listener.

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